Fire or life threatening emergencies: 000
Emergency Information: 13 3337
SES Emergency Assistance: 132 500
Fire or life threatening emergencies: 000
Emergency Information: 13 3337
SES Emergency Assistance: 132 500
The risk in an emergency is greater for certain groups, including the risk of injury and death.
These groups include:
If you’re at higher risk, you might need extra help before, during and after an emergency.
You may find it harder to get important information, understand what it means or act on it by yourself. There could be challenges that make it more difficult for you to prepare, respond or recover.
Keep in mind that more than one thing can increase your risk, and it might be temporary or ongoing.
If you have support systems in place, stay informed and are well-prepared, your risk can be the same as anyone else’s.
We can all help make our community safe and ready for emergencies. Emergency services respond when disasters happen, but all of us play a part. This includes getting prepared, knowing how to respond and helping during recovery. People at higher risk are safer with local support and by planning ahead.
You, your support network and your local community all play a key role in ensuring your safety and wellbeing.
We are all experts at our own lives and our life experiences shape our resilience. These experiences can help us prepare for, cope with, adapt to and recover from emergencies. Think about your:
This way of planning helps you stay independent and shows how your abilities can help keep you safe.
Create your emergency plan today and share the plan with your community and local stakeholders.
Please refer to the planning tools and resources below to understand your hazard risks and be ready.
The best outcomes happen when service providers understand how they can support people at higher risk in emergencies as part of their everyday business.
Service providers can help clients plan and fill gaps in their emergency preparedness. This planning helps clients be ready for emergencies and eases the strain on service providers during incidents.
People and organisations who regularly interact with those at higher risk – such as family, friends, neighbours, community groups, and service providers – play a vital role in emergency preparedness. These trusted networks can help individuals understand information, make plans, and take practical steps to stay safe. Support networks are essential not only in everyday life but also during emergencies, when quick and familiar assistance matters most. By working together, these partners help build resilience and ensure that no one is left behind when disaster strikes.
