Year in Review

Every year we respond to more than 29,000 incidents, as well as helping to prevent many more. Whether on land, sea or by air, we are proud to be able to help make WA a safer State, with our communities at the heart of everything we do. This section provides a snapshot of what we have done this year.

950 Homes saved

Fires in homes where the fire was confined to one room or less.

980

2014-15

984

2015-16

1,075

2016-17

944

2017-18

950

2018-19

9,792 Volunteers attended incidents

Without the ongoing contribution of our volunteers, we would not be able to provide essential emergency services to communities across the State.

6,579

2014-15

6,777

2015-16

6,542

2016-17

6,049

2017-18

5,547

2018-19

9,190 Total fires

Total fires includes bushfires, structure fires, vehicle fires and fires on power lines (pole-top fires).

10,915

2014-15

9,514

2015-16

9,580

2016-17

8,917

2017-18

9,190

2018-19

1,638 Emergency rescue helicopter mission hours

The number of hours our two emergency rescue helicopters spent responding to incidents. 

995

2014-15

1,173

20-15-16

1,752

2016-17

1,532

2017-18

1,638

2018-2019

2,508 Rescues and medical assistance

Whether it is the emergency rescue helicopter or one of our six services, we are trained and ready to be there when you need us.

1,458

2014-15

1,610

2015-16

2,053

2016-17

1,618

2016-17

1,815

2018-2019

9,969 000 calls

Every year our trained Communications Centre staff are there to answer calls and despatch resources to emergency incidents.

14,001

2014-15

12,566

2015-16

12,605

2016-17

12,023

2017-18

9,969

2018-19

5,014 Bushfires

Bushfires are any uncontrolled vegetation fire, typically in bush, scrub or woodland.

5,965

2014-15

4,972

2015-16

4,820

2016-17

4,907

2017-18

5,014

2018-19

2,210 Non-fire rescues

These rescues include cliff rescues, animal rescues, freeing people locked in rooms, buildings and faulty lifts and marine recovery and towing to safety.

1,879

2014-15

2,037

2015-16

2,341

2016-17

1,969

2017-18

2,210

2018-19

509 National medals awarded

National medals are part of the Australian honours system and is Australia�s most awarded civilian medal.

It recognises long and diligent service in assisting the community during emergencies or natural disasters.

203

2014-15

320

2015-16

403

2016-17

579

2017-2018

509

2018-19

126 Incident response and information system installations

Our new mobility solution provides real-time incident information to responding crews, reducing radio traffic. It provides access to live weather reports, aerial fire suppression support and operational data.

126

2018-19

1,639 Response vehicles

The number of appliances available for emergency response across the State. It includes specialist equipment such as incident communication vehicles and combined ladder platform appliances.

1,527

2014-15

1,530

2015-16

1,577

2016-17

1,610

2017-18

1,639

2018-19

2,807 Road crash rescues

DFES supports WA Police and St John Ambulance at road crashes by freeing vehicle passengers, cleaning chemical spills and making the area safe.

2,720

2014-15

2,835

2015-16

2,861

2016-17

2,822

2017-18

2,807

2018-19

8,716,915 Litres of fires suppressant dropped by aircraft

Fire suppressants include water and other compounds that are not harmful to the environment. The aerial fleet works with frontline ground crews to extinguish fires more quickly than could be done with ground crews alone.

25,740,537

2014-15

18,674,767

2015-16

6,145,398

2016-17

4,578,075

2017-18

8,716,915

2018-19

1,930 Long service medals awarded

Long service awards recognise the length of service of our staff and volunteers.

1,350

2014-15

1,400

2015-16

1,420

2016-17

1,622

2017-18

1,930

2018-19

9,000 Year 10-12 students attended bstreetsmart

In partnership with the RAC and WA Police, we re-enact a road crash, the role of emergency services and the trauma faced by those involved. The scenario is delivered to high school students in years 10 to 12.

8,700

2016-17

8,900

2017-18

9,000

2018-19

544 Non-fire hazardous situations

The situation at the incident is dangerous but does not involve a fire.

610

2014-15

571

2015-16

558

2016-17

629

2017-18

544

2018-19

60 Total fire ban days declared

Total fire ban days are declared during extremely hot and dry weather or when fires are seriously stretching firefighting resources. A ban prohibits lighting fires in the open air or other defined activities that may start a fire.

24

2014-15

47

2015-16

27

2016-17

30

2017-18

60

2018-19

3,314 Staff and volunteers completed health and safety training

Our health and safety team provide a range of health and safety training either face-to-face or online.

797

2014-15

522

2015-16

4,303

2016-17

2,943

2017-18

3,314

2018-19

559 Planning proposal referrals from local government

We review new developments in a bushfire prone area to ensure the building complies with safety standards.

529

2016-17

564

2017-18

559

2018-19

1,289 Structure fires

Structure fires include homes, caravans used as permanent dwellings, businesses and warehouses.

1,333

2013-14

1,294

2015-16

1,407

2016-17

1,246

2017-18

1,289

2018-19

461 New buildings inspected

Building inspections on site help DFES staff and developers work through safety issues or test fire safety systems.

355

2014-15

226

2015-16

402

2016-17

361

2017-18

461

2018-19

1,096 Completed bushfire mitigation treatments

Planning to mitigate for bushfire is half the story. The number of treatments completed reduces the risk of bushfire across the state.

23

2014-15

50

2015-16

372

2016-17

805

2017-18

1,096

2018-19

 

2,887 Other fires including rubbish fires

Fires do not only happen in bushland or homes.

3,617

2014-15

3,248

2015-16

3,353

2016-17

2,764

2017-18

2,887

2018-19

590 Health and safety consultations

Our health and safety team are available to provide specialist safety advice in one-on-one or group settings to all staff and volunteers.

590

2018-19

67,193,528 Social media impressions

Our digital footprint has increased with the addition of Instagram and LinkedIn to our online presence. A busy summer period contributed to massive increases across all channels, especially Facebook where we had more than 2.5 million video views.

48,043,372

2017-18

67,193,528

2018-19

389 Health and safety hazards reported

Hazards are any situation or thing that may result in injury or harm to the health of staff or volunteers. An increase in hazards reported is positive as corrective action can be taken before injury occurs.

204

2014-15

458

2015-16

442

2016-17

383

2017-18

389

2018-19

140,237 Social media followers

Engagement with our online followers continues to grow.

91,160

2017-18

140,237

2018-19

44,551 Training hours provided to volunteers

Training builds volunteers� skills, provides the opportunity to progress through the ranks and supports volunteer recognition, recruitment and retention. 

33,854

2016-17

36,310

2017-18

44,551

2018-19

  

2,313 Lives saved through annual blood donations

On average, every litre of blood donated saves 3 lives. We are proud of our people, not only protecting the community, but their willingness to �Bleed by Example�.

1,218

2017-18

2,313

2018-19